---
title: Customizable Forms | HopeSync
description: HopeSync’s customizable forms streamline information gathering and communication, ensuring personalized experiences at every step.
---

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![forms-mockup](https://info.hopesync.com/hs-fs/hubfs/Website/Customizable%20Forms/forms-mockup.png?width=647&height=844&name=forms-mockup.png)

**Customizable forms**

# Personalized Communication for Every Touchpoint

HopeSync’s customizable forms streamline information gathering and communication, ensuring personalized experiences at every step.

 

[Get Started](https://info.hopesync.com/get-started?hsLang=en)

[Schedule Demo](https://info.hopesync.com/schedule-a-demo?hsLang=en)

**Why it works**

## Enhance Connections While Gathering Info

![data-collect-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/data-collect-icon.svg)

##### Tailored Data Collection

Tailor forms to collect essential info quickly, streamlining client interactions for faster, more efficient communication.

![show-rates-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/show-rates-icon.svg)

##### Increase Show Rates

Text follow-ups on form submissions allow clients to respond quickly, boosting appointment show rates.

![comm-instantly-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/comm-instantly-icon.svg)

##### Communicate Instantly

Reduce response times from days to seconds, connecting with clients faster and improving their overall experience

 

**Form features**

### Why Centers Love HopeSync’s Forms

![girl-phone](https://info.hopesync.com/hs-fs/hubfs/Website/Customizable%20Forms/girl-phone.png?width=447&height=722&name=girl-phone.png)

- Form-to-Text Option
- HIPAA Compliance
- Flexible Communication
- Forms Included
- Validated Submissions Only

![auto-mess-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/form-text-icon.svg)

Form-to-Text Option

##### Enable Text Conversations Right After Form Submission

Automatically start a conversation the moment a client submits a form. Clients can receive 24/7 responses, even outside business hours. This feature ensures timely communication, making it easy for clients to connect with staff or the nurse integration and get support whenever needed.

![pre-scripts-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/hipaa-icon.svg)

HIPAA Compliance

##### Privacy You Can Trust

HopeSync meets the highest standards of data security and HIPAA compliance, including a signed BAA upon request. With encrypted communication and private messaging built in, your team can focus on care—knowing every conversation is safe and protected.

![res-hub-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/flex-comm-icon.svg)

Flexible Communication

##### Let Clients Connect the Way They’re Most Comfortable

Some clients prefer texting over phone calls or email—especially when dealing with sensitive topics. Form-to-text follow-up gives them that choice, creating a more comfortable and personal experience.

![auto-trans-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/forms-included-icon.svg)

Forms included

##### No Extra Fees for HIPAA-Compliant Functionality

HopeSync’s built-in form feature is fully HIPAA-compliant and included at no additional cost—saving your center from paying extra to third-party developers or webmasters. It’s secure, customizable, and already covered in your plan.

![hipaa-comp-icon](https://info.hopesync.com/hubfs/Website/Customizable%20Forms/validated-icon.svg)

Validated Submissions Only

##### No Bots. No Spam. Just Real Clients.

Each form includes a simple verification link. If it’s not confirmed, the chat doesn’t begin—saving your team from chasing fake leads and cutting down on noise.

**Core Features**

#### Keep Life Simple with Powerful Communication Tools

![](https://info.hopesync.com/hubfs/Website/Global/real-time-icon.svg)

**Real-Time Messaging**

[Learn More](https://info.hopesync.com/real-time-messaging?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/video-chats-icon.svg)

**Video Chats**

[Learn More](https://info.hopesync.com/video-chats?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/auto-trans-icon.svg)

**Auto-Translation System**

[Learn More](https://info.hopesync.com/auto-translation?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/resource-hub-icon.svg)

**Resource Hub**

[Learn More](https://info.hopesync.com/resource-hub?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/hipaa-icon.svg)

**HIPAA Compliance**

[Learn More](https://info.hopesync.com/hipaa-compliance?hsLang=en)

![Clara Icon](https://info.hopesync.com/hubfs/Website/Clara%20Icon.svg)

**Clara the Care Assistant**

[Learn More](https://info.hopesync.com/clara?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/forms-icon.svg)

**Customizable Forms**

[Learn More](https://info.hopesync.com/customizable-forms)

![](https://info.hopesync.com/hubfs/Website/Global/reporting-icon.svg)

**Comprehensive Reporting**

[Learn More](https://info.hopesync.com/comprehensive-reporting?hsLang=en)

![](https://info.hopesync.com/hubfs/Website/Global/nurse-int-icon.svg)

**Nurse Integration**

[Learn More](https://info.hopesync.com/nurse-integration?hsLang=en)

#### Getting Started is Easy

Explore all the benefits HopeSync has to offer with no obligation contracts or friction across your team. 

 

[Get Started](https://242974307.hs-sites-na2.com/get-started?hsLang=en)

[Schedule Demo](https://242974307.hs-sites-na2.com/schedule-a-demo?hsLang=en)

 

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